Sales Helpline +44 (0) 203 859 9442

All Queries about Payments

What payment options do you offer?

We accept payment via debit/credit card, direct bank transfer or invoice. Trusted third parties are used to secure all payments

Payment by bank transfer
  1. Make your payment directly into our bank account. Please use your Order ID as the payment reference. Please Note: If this is not included this may delay your order. Your order will only be shipped once funds have cleared in our account.
  2. Payments should be made within 24hrs after order has been placed, otherwise your order will be cancelled relisted on our website which will be available for the next customer to purchase. You can also email sales@appleselloff.com to inform us of your payment once completed. Depending on the amount and your bank, some payments may take up to 24hrs to clear in our bank account.
For International payments

All payments to be made in £ GBP (Great Britain Pounds). Payments made with other currencies will incur an exchange fee and will reduce the total chargeable amount for your order, of which you will be required to pay the difference to get your order shipped.

Once payment has been made, you are required to send us a copy of the payment confirmation from your bank in other for us to reserve the item until payment clears into our account, which normally can take between 3 to 5 working days for international payments.

You will receive an email confirmation once payment in full has been received in our account.

My credit card is not accepted, what is the problem?

We accept Visa, Visa Debit-, Visa Electron-, MasterCard- and Maestro. If you have any issues when using one of the cards mentioned above, please try to use another browser or contact your bank to check your daily limit.

VAT

All brand-new items in our online store has VAT included (where applicable). However, our refurbished or used products are sold with no deductible VAT (VAT Margin Scheme). If you are purchasing devices as a business and looking to get a VAT invoice or for international customers seeking to deducted the VAT from the purchase price, please ensure that the device/s you are purchasing has deductible VAT before placing the order to avoid misunderstandings.

You can read more about the VAT Margin Scheme here: https://www.gov.uk/vat-margin-schemes/overview.

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